Honor of Kings: Frequent failures and high rewards as compensation may stimulate people’s expectation of game crash.

The Sanrio collaboration skin draw should have been a carnival day for players. After all, there has been no heavyweight skin in the game for some time. It is the highlight of the May 5th Friends' Day version. What's more, two popular mages are sent to compete in sales, Angela and Yaomei, one of the two, and the whole community is curious, who will win?

Two failures within one month

Be mentally prepared and go for a try, and try your luck at the same time. However, on the first day of logging in, a malfunction occurred. Many gaming partners found that the lucky draw was stuck, and prompts of network failure popped up inexplicably. I had the heart to consume, but the service was completely inconsiderate, and my desire to shop dropped significantly. The scandal spread far and wide and soon became the focus of online public opinion. In short, the whole network was scolding me.

You should know that this is not the first time that the game has failed. The last server crash is still fresh in everyone's memory. Less than a month later, it happened again. It seems that more players crashed. Fortunately, the official was so happy to send out ten points treasure coupons to calm the storm, and even more bizarrely set off a wave of crystal draws. So this time, Sanrio's collaboration has another problem. How does the official plan to compensate? After tasting the sweetness, I guess this is the mentality of many consumers.

Begin to question game consumption

In an event that everyone can participate in, a network error occurred without warning. If it was a simple skin redemption, it would not be a big deal. But in the lucky draw, everyone used real money to redeem Yao's Big Eared Dog Dream and Angela Kuromi's Heart. Some people on the Internet pointed out that the point card was "confiscated", which not only affected the lucky draw experience, but also made players worry about their own property. In the future, can this so-called mobile game that has been online for ten years cope with events with such a large number of people?

The official had to respond to the problem. The operation team issued an announcement stating that the number of participants was too high, causing some users to experience occasional lags, and emphasized that it would not affect the activity data. The explanation is good, but the players don't seem to accept it. It's like destroying your mood and giving you an "apology". There is no compensation, only "data is not affected", which makes people angry and insincere.